Who we are
This website is operated by Urban Innovate, LLC. You can reach us at:
Urban Innovate
39 Chenery St
94131 San Francisco, CA
United States
[email protected]
Information we collect
We collect personal data that you provide directly, and data collected automatically as you use the site:
- Information you give us — your name, email address, and any message you submit through our contact form, quote requests, newsletter signup (Urban Innovate READS), or resource downloads.
- Usage and device data — collected automatically via cookies and analytics, including your IP address, browser type, pages visited, and how you interact with the site. We use Google Analytics for this purpose.
How we use your information
- To respond to your enquiries and quote requests, and to deliver resources you request.
- To send you the Urban Innovate READS newsletter, where you have opted in.
- To understand and improve how the website is used (analytics).
- To protect the site against spam and abuse.
Cookies and analytics
We use cookies to operate the site and, with your consent, Google Analytics to measure traffic and usage. You can accept or decline non-essential cookies using the banner shown on your first visit, and you can clear cookies at any time in your browser settings.
Sharing your information
We do not sell your personal data. We share it only with service providers that help us operate the site, including:
- Brevo — our email and newsletter platform, used to store and contact newsletter subscribers.
- Google Analytics — website usage measurement.
- Our hosting provider — to serve the website.
Data retention
We keep submissions and subscriber data for as long as needed to provide our services and meet legal obligations. You can ask us to delete your data at any time.
Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent or unsubscribe at any time. To exercise these rights, email [email protected].
Contact
Questions about this policy? Email [email protected] or write to the address above.